Redsbaby

We offer flexible payment options including Afterpay, ZipPay, and PayPal Pay in 4, so you can split your payments into manageable instalments. Get your Redsbaby products now and pay later.

Once you’ve placed an order for an in-stock item (marked as 1-3 business days on the website), we’re unable to make any changes or adjustments after it has been processed.

If your order includes pre-order items (with a future dispatch date), changes can still be made. For any changes, please Contact Us with your order number.

If a product is on pre-order, it means we’re temporarily out of stock, but more will arrive soon. Pre-orders allow you to secure your product from the next shipment. You’ll know a product is on pre-order by the expected dispatch date provided on the buy-page, which indicates when your order will ship.

Pre-ordering ensures that you get the product or colour you want from the next shipment, even if it’s currently out of stock. By placing a pre-order, you secure your item in advance, ensuring it’s reserved for you as soon as it becomes available.

If you choose not to pre-order, you may risk the product selling out again before it’s restocked, and there could be delays in availability. Pre-ordering gives you priority access to the next shipment, so you won’t have to wait any longer than necessary.

Your pre-order will ship 2-6 business days from the estimated dispatch date provided on the website and in your order confirmation. Once your pre-order is ready for dispatch, you’ll receive an email with tracking details. Please allow 24-48 hours for tracking information to appear in the shipping system after dispatch.

If your order contains both in-stock and pre-order items, your entire order will ship once all products are available. If you'd prefer to receive your in-stock products first, please contact our customer care team, and we’ll arrange a split shipment for you.

If your order includes both pre-order and in-stock products, your entire order will ship once all products are in-stock. However, if you’d prefer to have your in-stock items shipped immediately, we may be able to assist you. Please Contact Us with your order number.

You can request to cancel your pre-order up to 72 hours before the estimated shipping date on your order. Please Contact Us with your order number to request the cancellation.

Please note that our customer care team is unavailable on weekends and national public holidays, so we may not receive your request immediately. To avoid disappointment, we recommend contacting us at least 5 days before your pre-order is due to ship if you wish to cancel your order.

Your order will be dispatched from our Sydney warehouse within 1-3 business days. Once dispatched, you will receive an email with tracking information. Delivery will take 2-7 business days via Australia Post or Direct Freight Express, depending on your location. If you're not available at the time of delivery, the courier may leave your package at a safe location, or they may attempt redelivery or ask you to pick it up from a local depot. Please check the tracking information for specific delivery instructions.

Your order will ship 2-6 business days after the estimated dispatch date provided in your order confirmation. Once your order is shipped, you will receive tracking details. Delivery will take 2-7 business days via Australia Post or Direct Freight Express. If you’re not available during delivery, you may need to arrange a redelivery or pick up from a local depot. Please check the tracking information for further details.

Your entire order will ship once all products are available, according to the latest pre-order date provided in your order confirmation email. If you’d prefer to receive your in-stock products first, please Contact Us with your order number, as we may be able to split your order for you. You’ll receive tracking details once your order is shipped, and the delivery process will follow the same procedure as the in-stock orders.